12:30
Part of our shared hostingplatform has become unreachable. We are investigating the issue and will keep you updated.
Update 13:29
We have determined the cause of this unavailability; a complete hardware mallfunction of one of our core servers on which data of many shared hostingaccounts is stored. We have started a recovery process using the latest available backup.
Update 15:00
Recovery is almost complete (around 80-90%). We hope to have all services up and running again shortly.
Update 15:30
Recovery is complete. We are currently in the process of reconfiguring services. During this process services should be coming up slowly, but it can take a while before every account is fully operational again.
Update 16:00
All services (email databases and websites) are available again. We therefore consider this problem as solved (although we are still running some tests). Please let us know if you experience any more problems.
